A company that owns a premise based PBX system has to upgrade the system every 2 or 3 years to meet the growing communication requirements. Apart from this periodic updates, the company has to spend a good part of its resources in maintaining the system. A company that uses a hosted PBX system need not worry about updating its system in the future. New features and connections are added by the service providers as per requirement. So if you are looking for a future proof telecommunication solution, you have come to the right place.
In a hosted PBX system, there is no need for installing any PBX equipment in the company premises. All the standard functionalities of the PBX system are provided by a service provider via a dedicated telephone or Internet connection. Hence this system is also often referred as a Virtual Phone System. Any new features that have been added by the service provider are made available to all clients. Since these services are shared among numerous clients, the cost that comes down to individual clients is far less than the cost involved in a premise based system.
Once of the greatest advantage of a hosted PBX system is its scalability. Since the services are provided through a high bandwidth line, any number of new phone connections can be added as per requirement. A company need only pay for the lines it has asked for, and not more. This is in sharp contrast with the premise based PBX systems, wherein a company has to buy newer high capacity expensive systems to meet its growing demands. The capacity of the system remains underutilized for some time, after which the company usually outgrows the capacity.
By adopting a hosted PBX system, a company is future-proofed about its telecommunication demands. It need not worry about the maintenance and trouble shooting headaches of the PBX system. All the maintenance and updates are done by service provider.
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